by: Tom Wilson
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3 January 2024

PPC Services: Agency vs Consultant – What’s Better?

When it comes to PPC (Pay-Per-Click) advertising, businesses often face a dilemma: should they go with a PPC agency or hire a consultant? Both options come with their pros and cons, and the decision largely depends on your specific needs, goals, and budget. Let’s break down the key differences between agencies and consultants and explore why one might be better suited for your business.

What is a PPC Agency?

A PPC agency is typically a larger firm that manages multiple clients’ pay-per-click campaigns across various platforms such as Google Ads, Bing, and social media channels. Agencies usually have a team of specialists, each focusing on different aspects of PPC management, including keyword research, ad copy, bidding strategies, and performance tracking.

Pros of PPC Agencies:
  • Diverse Expertise: Agencies employ a range of specialists who are skilled in different areas of PPC, ensuring a well-rounded approach.
  • Scalability: If you have a larger business or anticipate rapid growth, agencies often have the resources to scale up your campaigns quickly.
  • Advanced Tools: Agencies typically invest in premium tools for keyword research, performance tracking, and competitor analysis, which can offer valuable insights.
Cons of PPC Agencies:
  • High Costs: Agencies often come with a hefty price tag due to their overhead costs and team structure.
  • Less Personalised Service: You may find that you’re one of many clients, which can sometimes lead to a more formulaic approach rather than a tailored solution.
  • Communication Layers: With agencies, you often have to go through account managers or multiple people to get things done, which can sometimes slow down communication and responsiveness.

What is a PPC Consultant?

A PPC consultant, on the other hand, is an individual who specialises in creating and managing pay-per-click campaigns. Consultants usually work independently or as part of a small team, offering a more personalised approach to PPC management. They take the time to get to know your business inside and out, helping to develop a strategy that’s bespoke to your needs.

Pros of PPC Consultants:
  • Personalised Attention: A consultant often works closely with fewer clients, which means you receive more dedicated time and customised strategies. This close attention can lead to better results since the consultant will have a deeper understanding of your brand.
  • Cost-Effective: In many cases, hiring a consultant can be more cost-effective than working with an agency. You’ll typically pay for the consultant’s time and expertise without the additional overhead of a large firm.
  • Agility: Consultants are often more nimble and responsive than agencies. Need to make a quick adjustment to your campaign? A consultant is likely to implement it faster without the red tape.
  • Direct Communication: With a consultant, you’ll have direct access to the person managing your campaigns, reducing the risk of misunderstandings or delays that can sometimes occur with agencies.
Cons of PPC Consultants:
  • Limited Resources: Consultants may not have the same access to premium tools and resources as large agencies. However, many consultants still invest in high-quality tools and can deliver excellent results without the need for an extensive team.
  • Capacity Constraints: If you’re a large business with significant needs, one consultant may struggle to handle the workload as efficiently as an agency with a larger team.

Agency vs Consultant: Which is Better for Your Business?

Now that we’ve outlined the key differences, it’s time to weigh the options.

When a PPC Agency Might Be the Better Option:
  • Large businesses with substantial ad budgets and complex campaigns may benefit from the full-service approach of an agency.
  • If you need multichannel campaigns across multiple platforms and markets, an agency’s diverse expertise and resources could be a better fit.
  • International businesses with a broad audience base might require the scalability that agencies offer.
Why a PPC Consultant Could Be the Better Choice
  • Small to medium-sized businesses: If you’re a growing business or a startup, a consultant might be your best bet. You’ll benefit from a bespoke service that directly aligns with your specific needs without the hefty price tag.
  • Personal connection: Consultants often invest more time in building a relationship with you and understanding your brand. This personal touch can result in campaigns that feel more aligned with your business values and goals.
  • Budget-conscious marketing: For businesses with tighter budgets, a consultant can offer a cost-effective, high-quality service, without the overheads associated with agencies. Discover the costs of PPC by platform in this blog.
  • Faster decision-making: If you prefer agility and want someone who can pivot quickly based on real-time data, a consultant will often respond faster than the multi-layered structure of an agency.

Final Thoughts

When it comes to deciding between a PPC agency and a consultant, there’s no one-size-fits-all answer. However, for businesses looking for personalised service, cost efficiency, and a nimble approach, a PPC consultant can often be the better choice. They offer direct communication, bespoke strategies, and the kind of flexibility that large agencies can’t always match.

While agencies might be the right fit for some businesses, if you’re seeking a close partnership with a PPC expert who truly understands your business, a consultant might just be your secret weapon.

FAQs

Look at metrics like ad position, CPC, and the frequency of their ads showing up. Tools like SEMrush and SpyFu provide this data.

Yes, but you should tailor your strategy to suit your business. Competitor keywords provide a good starting point, but be sure to optimise based on your goals.

Tools like Google Keyword Planner and SpyFu provide CPC estimates for most keywords, giving you an idea of how much a keyword costs.

SEMrush and SpyFu are two of the most reliable tools for this purpose, providing comprehensive data on competitor keywords, ad copy, and performance.

It’s a good idea to check monthly or quarterly to keep up with changes in keyword strategies and new opportunities.

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